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    Personal Services

    Do you know the
    situation when...

    You're coloring client's hair. Phone rings. You stop, peel off gloves, pick up. Someone wants to book for next week.

    The Old Way

    "Our clients love us, they always come back..." and for years it worked. Appointments in a paper book, loyal clients rebooking at the till, staff learned the regulars by name. Then Instagram, online booking and no-show culture changed the game.

    Appointments in a paper book, reschedules only work if the front desk is at the desk.

    No-shows and last-minute cancellations track nothing, the same clients repeat the pattern.

    Client history and preferences kept in the head of one stylist or therapist.

    Staff schedule and commissions calculated on paper, disputes every month.

    Stock of retail products and consumables counted by eye, favourites always run out on Friday.

    Reviews and DMs answered when someone remembers, new clients never see a reply.

    The New Pressure

    In 2026, new clients decide from Instagram and Google in under a minute. Loyal clients expect reminders, easy rebooking and small perks. Rising rent, staff and product costs mean every empty chair is real money lost.

    New clients expect online booking, real photos and reviews, or they book the salon next door.

    No-shows and empty slots hit margin directly, reminders and deposits are now baseline hygiene.

    Staff want clear schedules, transparent commissions and modern tools, or they change employer.

    Loyalty and repeat visits beat one-off bookings on margin, but only with real client data behind it.

    Hasan Hasić - Founding Partner

    Hasan H. Hasić

    Founding Partner

    In personal services, every no-show and missed follow-up is real money. Digital isn't the app, it's the system that keeps your calendar full and your clients coming back. Let's map your next decade, book a strategy call today.

    Before we talk numbers

    You have seen how we work. Now the practical part.

    Your digital presence is not a one-time project. It is a living asset that must stay current, grow with your business, and actively push it forward. The packages below are structured as a subscription so all three are covered, not just the first build. A focused setup in month one, then a fixed monthly fee that keeps the system up to date, adapts it as your business changes, and continuously tunes it to perform better.

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    Why a subscription instead of a fixed project fee?

    Most digital work is delivered and then left to drift. We do the opposite. A fixed project fee pays for the launch; our subscription pays for the evolution. The monthly fee covers the ongoing attention that keeps the system up to date, grows it with your business, and optimizes the parts that actually move the needle. Because we stay close to each client, we keep spotting small custom adaptations - reports, workflows, tools - that either raise revenue or cut costs. That kind of improvement is only possible when the relationship is ongoing, not transactional.

    Availability

    We take on a limited number of new businesses at a time

    To protect hands-on senior attention, we limit how many new businesses we onboard each quarter. Start with the Digital Readiness Check or schedule a conversation, and we confirm the right starting level and the next available onboarding slot.

    Packages

    Three Levels of Ongoing Digital Guidance

    Three levels of one ongoing relationship. Foundation is the digital foundation. Growth adds processes, CRM and automation. Steering adds the Business Cockpit and monthly Digital Steering - all within the subscription, not as an extra service.

    01
    Every subscription includes

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    Your own Business Advisor

    One senior person who knows your business, not a rotating team of account managers. You call, and the context is already there.

    Not sure which level fits? The free and the conversation that follows help us determine the right starting point together.

    wis.dom|digital
    Level 1 - Foundation

    Monthly
    €290
    Setup fee: €2900 (first invoice)
    Monthly fee starts from 2. month.

    Build together for 6 months. Then flexible in 3-month periods.

    Build the right digital foundation for your business.

    Every business needs a professional digital presence. But before we build anything, we first understand how your business works, how customers find you, and what should happen after someone gets in touch.

    Most Popular
    Automation included

    wis.dom|digital
    Level 2 - Growth

    Includes everything from Foundation, plus:

    Monthly
    €590
    Setup fee: €4900 (first invoice)
    Monthly fee starts from 2. month.

    Build together for 6 months. Then flexible in 3-month periods.

    Turn digital activity into your business growth.

    As your business grows, so do the moving parts. Enquiries, appointments, customers and internal processes need to work together instead of creating more administration.

    Business Cockpit & Automation included

    wis.dom|digital
    Level 3 - Steering

    Includes everything from Foundation and Growth, plus:

    Monthly
    €890
    Setup fee: €7900 (first invoice)
    Monthly fee starts from 2. month.

    Build together for 6 months. Then flexible in 3-month periods.

    Build the management cockpit your business actually needs.

    Growth creates complexity. At some point, the challenge is no longer collecting information. It's knowing which information actually matters. That's where Steering begins.

    The setup fee is charged once at the start, the monthly fee begins from the second month. If you move to a higher level later, you do not pay the full setup fee again, only the additional setup effort for the extension. Larger new systems or extensive custom development that clearly goes beyond the package scope is discussed upfront and quoted separately.

    Client outcomes

    Client Perspective

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    We handed over our internal documents and had one conversation. After that the team understood not only what the board wanted this year, but the longer arc of where the firm is going.
    D.T.

    D.T. Board Member

    Professional Services

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    Tell us where you are stuck

    Select up to 2 challenges that are costing you the most time or money

    0/2 selected

    Next: a few short questions about how you work today, then your contact details so we can send a short, tailored response (no auto-mail spam).

    Frequently Asked Questions

    Answers to questions we hear most often